Returns & Exchanges
At Woodcraft, we take pride in the artisanal quality of our furniture and home decor. If your handcrafted piece isn't the perfect fit for your home, we offer a 30-day return window to ensure your complete satisfaction.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and photos of the item to receive a Return Merchandize Authorization (RMA) number.
- 2.Pack with Care
Secure the item in its original protective packaging, including all hardware and assembly instructions, to prevent damage during transit.
- 3.Schedule a Pickup
For large furniture items, we will coordinate a professional freight pickup; for smaller decor, we will provide a prepaid shipping label.
- 4.Quality Inspection & Refund
Once our woodworkers inspect the returned item for original condition, your refund will be processed to your original payment method within 7-10 business days.