Returns & Exchanges

At Woodcraft, we take pride in the artisanal quality of our furniture and home decor. If your handcrafted piece isn't the perfect fit for your home, we offer a 30-day return window to ensure your complete satisfaction.

Return Process

  • 1.
    Initiate Your Request

    Contact our support team with your order number and photos of the item to receive a Return Merchandize Authorization (RMA) number.

  • 2.
    Pack with Care

    Secure the item in its original protective packaging, including all hardware and assembly instructions, to prevent damage during transit.

  • 3.
    Schedule a Pickup

    For large furniture items, we will coordinate a professional freight pickup; for smaller decor, we will provide a prepaid shipping label.

  • 4.
    Quality Inspection & Refund

    Once our woodworkers inspect the returned item for original condition, your refund will be processed to your original payment method within 7-10 business days.